Institutional Client Support (German Speaking) (f/m)

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Standort : Zürich
Veröffentlicht am :
Beschäftigungsart : Festvermittlung
Referenznummer : 5840
Geschäftsbereich : Banken und Finanzdienstleistung

Beschreibung :

Our client, a leading Financial Services firm with a strong international impact based in the greater Zürich area, is actively looking for a Institutional Client Support (German Speaking) (m/f)



Your
Responsibilities



  • Problem management with focus on wide scale service issues. (Trade and margin analysis, account configuration and funding, cash and derivative products, global exchanges and technical services)

  • Investigation of customer inquiries regarding trade-related issues (e.g., executions, position liquidations, order trigger conditions, trade cancellation requests)

  • Analysis of existing systems and procedures in order to recommend and assist in the implementation of enhancements

  • Resolution of client inquiries, concerns and complaints via telephone, e-mail, and on-line chat

  • Assistance with other tasks as assigned



Your Qualification and Skills



  • Degree in Finance, Economics, Business Administration or other related

  • field.

  • Previous experience of 2-3 years within financial services, trading or brokerage services within a similar function

  • General market knowledge in futures, CFD, options, and the equities markets

  • Excellent command of MS office pack, Bloomberg knowledge will be a plus

  • Fluent English and German. French/Italian/Spanish is a strong advantage

  • Able to manage multiple analytical projects, problem solving skills, ability to work in a team, solution driven and structured way of working



Are you interested in this position?


Please apply online giving the reference number 5840 in your application. If you need any further information on this role, please contact Mr. Aurélien Guimiot from Robert Half Financial Services.

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Zürich

Bahnhofplatz 9
CH-8001 Zürich
Telefon : +41 (0)43 344 76 00

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